For automatic renewals, try using an autoresponder that sends users an alert that their account is about to be charged. You can load these notification emails with contact information for your customer care team, or links to pages where users can update their billing or shipping information. If your subscriptions don't autorenew, craft your drip campaign with a clear call to action, prompting users to re-up with your service. And for the users that do renew, be sure to send them a drip thanking them for staying with your service and perhaps prompt them to share your product with their friends.
As a growing business, you may also be looking for a CRM solution, and you'll find that the more advanced email marketing services have begun to crossover into CRM. It makes sense: Both types of software deal with managing and communicating with customers. A handful of these services are one-stop shops, either offering both email marketing and CRM out of the box or as add-on services.
How do I duplicate a list in MailChimp?
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Congratulations, you have already created your distribution list. What makes it exceptional is the ease with which you can edit your contact list. How can you achieve that? Simply click Contacts in the Navigation Pane, and then double-click the name of the name of the person whose details needs to be edited. Outlook will take you the same screen you used to create the distribution list. While on this screen you can make all the changes you wanted to do on the contact list.