Just because your drip campaign is automated doesn't mean you can let it run unsupervised. You spent a bunch of time researching user segments, and it's important to readjust those segments and your strategy based on the results. If you aren't getting as many clickthroughs as you want, try rewriting your calls to action; if you aren't meeting your conversion rate goals with your sale-closing email, try more educational communications before asking any user to pull the trigger. Evaluate, adjust, repeat.
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Wouldn’t it be nice to have the tedious process of nurturing leads to a sales-ready state automated for you? Your emails to leads would always be relevant, your sales pipeline would have fewer leaks, and you would have more time to focus on projects that matter. Sounds pretty good right? Well drip marketing campaigns do all of that and more for marketing and sales teams everyday.
Note for Affiliates: If you use affiliate links, you’ll want to pay close attention to MailChimp’s affiliate policy, though you’re probably okay unless you’re advertising get rich quick schemes. Mad Mimi, on the other hand, has no policy regarding use of other affiliate links, but bans use of Mad Mimi affiliate program links within Mad Mimi email campaigns! (MailChimp affiliate links are included in the footer of every MailChimp email.)
As a growing business, you may also be looking for a CRM solution, and you'll find that the more advanced email marketing services have begun to crossover into CRM. It makes sense: Both types of software deal with managing and communicating with customers. A handful of these services are one-stop shops, either offering both email marketing and CRM out of the box or as add-on services.
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Leads—a term you may remember from our Introduction to CRM Apps—are prospective customers, people who you think just might buy your product in the near future. They just might need a bit of hand-holding, or nurturing—sticking with them until they’re ready to purchase your product. Lead Nurturing can take many forms, like educating users on your service, helping them use certain features, or offering them free trials.
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The same goes for an entertainment app like Spotify—its team knows what music you listen to, and they can create targeted drip campaigns that email you whenever a frequented artist releases a new single, or when a new band in your favorite genre signs on with Spotify. Airbnb goes even further. Vero dissected Airbnb's automated emails that go out based on your browsing habits, and found that when Airbnb knows more about where you want to travel, its emails get more personal, and in turn more useful.
In addition to A/B testing, many email marketing packages now offer multivariate testing, which involves using multiple variations of a campaign to test which one performed best. Services that offer this feature include Campaigner and Mailchimp. Another thing to consider when looking for an email marketing platform is how the email campaigns can boost search engine optimization (SEO) for your organization. The right keywords can lead your subscribers from their email platform onto your website. Whether you're looking or a simple email marketing solution or one with full automation, there are several on the market to meet your needs.
That’s huge, especially considering that you can reuse content, and everything is sent out automatically. You can have specific drip campaigns for educating users, rewarding your best customers, helping people who hit a certain page on your site, and more. Most importantly, though, is that you can pin-point user groups with drip emails, segmenting your email list, and reaching the right people when they're ready to buy. You can segment your list based on demographics, purchase history, and which emails that user has opened in the past, leading to more conversions and fewer unsubscribes.
If you put “Email Newsletter” on each month’s to do list, it’s a lot more likely to get done. And you’ll use it for more than just advertising whatever sale you’re currently an affiliate for. Author Emily Freeman made a commitment to send out a newsletter once a week for a month, just to get in the habit. If you’re just getting started, make a commitment as to when you’ll send out your newsletter and ask for accountability from your readers.