Molly K. McLaughlin is a New York-based writer and editor with more than a decade of experience covering technology. She has tested and reviewed all sorts of software, mobile apps, and gadgets. Before launching her freelance business, she was an editor at PC Magazine, covering consumer electronics, followed by a stint at ConsumerSearch.com, a review website. Molly also runs About.com's Android site and contributes to DealNews and other online publications. Follow her on Twitter @bloggingmolly.
What is product mix?
Whether you already have a list of subscribers or are starting from scratch, email marketing services can help. All of the services we cover let you add contacts manually using copy and paste or by uploading CSV or Microsoft Excel files. Some integrate with third-party software enabling you to import Gmail and other webmail contacts, Salesforce (75.00 Per User Per Month and Up at Salesforce.com) and other CRM data, or other software where you might have contacts stored. Depending on the size and location of your list, third-party integration could be key. Verify whether you can export contacts as well (and how easy it is to do so) should you leave the service. Managing users who unsubscribe should also be easy so you're not accidentally contacting anyone who has opted out of your newsletters.
Based on your answer, write copy that's clear, actionable, and attractive. Maintain the voice that you've built for you brand, but make sure that your message is clear. Over at Vero, content editor Jimmy Daly broke down a promotional email campaign from Evernote, highlighting the importance of explaining benefits, using action verbs, and making the next steps unmissable.
How do you target Generation Z?
Your goals and objectives need to be different for whether it's an eblast (promotional email) or regular enewsletter. Eblasts are great for getting quick leads/sales, while enewsletters are better for staying top of mind, educating customers on new offerings, or providing helpful industry updates. I have found them to be very successful, but what works and what doesn't requires testing (of both the subject line and creative) and varies per business. Best practices for both types include have...
What are nurture emails?
Hopefully at this point you know why you’re setting up a complex drip campaign—maybe it's for customer acquisition, engagement, or education for product releases and updates. Whatever the case, you need to set goals for your campaign, and choose the metrics to measure your success against. Depending on your analytics capabilities (we’ll delve into one example below, you could look at bounce rate, click-through rate, conversions, or time on site. Just make sure your measurements loop back to the "why" of your campaign.
Can you send to multiple segments in Mailchimp?
You can create a list of the emails in a spreadsheet with each email in a different cell of the spreadsheet. When you want to email them, just open the spreadsheet and copy the entire row of email addresses. Then, go to your Gmail and paste them into the "To" field. This will put all the email addresses into your outgoing email without creating them as contacts.
Is Mailchimp hard to learn?
MadMimi: Go to Webform, Advanced, then “Edit activation message” and include the PDF download link in the custom activation message. Or, include an “Activation Landing Page” link to a page on your website that includes the link to the free download (make sure it is hidden from search engines and your site’s own search feature, and doesn’t have social share buttons on it).
Nothing's worse than getting an emailed coupon for something you bought last week, or an over-the-top sales pitch seconds after signing up on a site. Make sure that your triggers are all laid out (based on the list segments in step 1), and that each email in your campaign is directly related to a trigger. Users should always understand why they're getting an email.
What is the purpose of Zendesk?
How do I duplicate a list in MailChimp?
Pageviews and trial users are nice, but eventually you need your users to sign up or purchase something from you. That's where an onboarding drip strategy would come in: in conjunction with welcome scenarios or scheduled newsletters, which introduce the customer to your brand and your values, onboarding emails offer targeted "sells"—or small goals in getting them using and paying for your product—to that customer.
In our email marketing software review roundup, we test the top email marketing tools available based on how easy it is to create emails, build subscriber lists, set autoresponders, and pull in other communication-based tools, such as social media management, and web analytics software. To that end, we selected Campaigner and Mailchimp as the best pure-play email marketing services. If you need a more complex tool that can build comprehensive workflows designed to automate the email marketing process, then we recommend HubSpot and Salesforce Pardot, which are better served as marketing automation tools.